After upgrading Office 2010 to 2013 and opening Outlook 2013 I receive Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed.
Immediately I Google the error and found this at the top of the list – here
Fortunately, I was a bit curious to dig further. Why? Well, if any of you are like me – you may have 1 or more Exchange Accounts (Exchange 2010/2013 and Office 365 handle multi-tenancy and you can configure multiple Exchange accounts as POP accounts) and some 30+ POP3 accounts – so when I try to use my favorite OneNote screen shot – Windows-S – combination – to get a copy of all my POP3 accounts in the Profile—>Accounts view - it doesn’t work.
Alas – my version of the upgrade – is not yet activated. I’ll be that is all it is.
So – launch OneNote – for example, and it tries to authenticate your license by having you sign in using your Live ID – only to find you may not have a license online associated with your Live account – which I did not – this was a packaged deal with the License Key. In this context – you’re given the option to enter a license key – which I did – and voila! – OneNote completes the upgrade/setup, and Outlook opened right up – without my having to delete the profile and worry about entering some 30 profiles back in my Default Profile.