After upgrading Office 2010 to 2013 and opening Outlook 2013 I receive Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed.

After upgrading Office 2010 to 2013 and opening Outlook 2013 I receive Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed.

Immediately I Google the error and found this at the top of the list – here

Fortunately, I was a bit curious to dig further. Why? Well, if any of you are like me – you may have 1 or more Exchange Accounts (Exchange 2010/2013 and Office 365 handle multi-tenancy and you can configure multiple Exchange accounts as POP accounts) and some 30+ POP3 accounts – so when I try to use my favorite OneNote screen shot – Windows-S – combination – to get a copy of all my POP3 accounts in the Profile—>Accounts view -  it doesn’t work.

Alas – my version of the upgrade – is not yet activated. I’ll be that is all it is.

So – launch OneNote – for example, and it tries to authenticate your license by having you sign in using your Live ID – only to find you may not have a license online associated with your Live account – which I did not – this was a packaged deal with the License Key. In this context – you’re given the option to enter a license key – which I did – and voila! – OneNote completes the upgrade/setup, and  Outlook opened right up – without my having to delete the profile and worry about entering some 30 profiles back in my Default Profile.

HTH’s others…

About MJHamiltonSr

SharePoint Server 2010 Enterprise Architect, Solution Architect, Microsoft Office SharePoint Server (MOSS) Subject Matter Expert (SME), MOSS Enterprise Architect, MOSS Solutions Architect. My current skills include extensive Microsoft Office SharePoint Server 2007 (MOSS) solution architecture, solution design and implementation; Extensive C#.Net and .Net 3.x integration with custom components for MOSS; extensive BDC (business data catalog) and LOB (line of business) application integration with MOSS and various disparate systems. Unified Access Gateway 2010 (UAG 2010), Threat Management Gateway 2010 (TMG 2010), Identity Management - ForeFront Identity Management, Active Directory Federated Services w/FFIM 2010 - Subject Matter Analyst, Solution Architect. Commerce Server 2007 / 2009 Subject Matter Expert (SME) and Solution Architect; custom profiles design and implementation, custom orders sub-system design and implementation, custom integration with ASP.Net, MOSS and line-of-business (LOB) back office/legacy systems. BizTalk Server 2006 R2/WCF - Subject Matter Expert (SME), solution development, custom adapter design and development, legacy systems integration design and development, cross platform integration with disparate systems, WCF integration and .Net 3.5 Adapter integration. I cut my first path in this industry working for Apple Computer, Inc. in the early 80's on the Apple IIGS operating system; I worked extensively with UCSD (University of California - San Diego) on various firmware components and the file system. Over the years I moved into the MSFT (Microsoft) stack and have maintained a solid technology exposure and experience with MOSS, BizTalk Server 2004/2006, Commerce Server 2007, SQL Server 2005 / 2008, and strive to stay in the glide path as MSFT paves the way for enterprise solutions for the next generation of MSFT technologies. But all said - I'm just another Geek In Need...
This entry was posted in general..., Office. Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *


*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>